Frequently Asked Questions
Everything you need to know about shopping with White Fox.
How long does shipping take?
We offer Express Shipping worldwide. Domestic orders typically arrive within 1-3 business days, while international shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We accept returns for store credit within 30 days of delivery. Items must be in original condition with all tags attached. Please note that sale items marked as 'Final Sale' cannot be returned.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer Buy Now, Pay Later options?
Yes, we support several flexible payment methods including Afterpay, Klarna, and Sezzle, allowing you to split your purchase into interest-free installments.
How do I know what size to order?
Each product page features a specific size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Are customs and import duties included?
For most international orders, duties and taxes are calculated at checkout so there are no hidden fees upon delivery. However, this varies by country and will be clearly displayed during the payment process.